Adjudicator
Clerk R11

Amendment (Nov 21): The salary has been amended to reflect the 19th BCGEU Main Agreement.

An eligibility list may be established to fill future temporary and permanent vacancies.

On November 1, 2021, the BC Public Service announced the COVID-19 Vaccination Policy that defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required by November 22, 2021. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here.

This is an ongoing posting for which we will be processing the intake of applicants on a periodic basis. Final intake date will be January 8, 2023.

We offer flexible work arrangements, including the opportunity to volunteer to telework (with conditions) as set out in applicable employer policies. The locations listed are to assist applicants in searching for this opportunity. This position may be performed in other approved locations within the Province of BC. For specific information about a location, applicants must contact the Hiring Manager to confirm if working remotely from that location could be considered.

Are you looking for a new opportunity where you can directly improve the lives of families in this province?

Within the Child Care Division, the Child Care Benefit and Operating Funding Branch is responsible for delivering two of the ministry’s provincial-level child care programs and services: the Affordable Child Care Benefit and the Child Care Operating Funding Program including the Child Care Fee Reduction and Early Childhood Educator Wage Enhancement.

The Affordable Child Care Benefit assists eligible families by administering a monthly payment to help offset the cost of child care.

Child Care Operating Funding assists with the day-to-day costs of running a licensed child care facility, helping child care providers keep parent fees affordable, providing fair salaries to child care staff, and maintaining quality child care in communities across British Columbia.

Our employees aren't just part of a team, they're part of something bigger. From the moment you start with us, we will provide you with support and training until you are able to adjudicate files on your own. From there, your day will consist of receiving your assignment in the morning and working independently throughout the day with the current possibility of doing it virtually or from within an office.

The capital of British Columbia, Victoria is a beautiful city, with beautiful beaches and harbours, and a variety of provincial parks to explore. Located on Vancouver Island, Victoria offers a bustling downtown scene and has a wide range of restaurants and entertainment venues to choose from.

This is your opportunity to build your career and to gain a better understanding of all the public service has to offer, such as competitive employee benefits, amazing learning opportunities and a chance to engage in rewarding work with an award winning employer. The BC Public Service encourages a healthy work/life balance that enables you to take advantage of the community and surrounding area in which you live. For more information, please visit What The BC Public Service Offers You.

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

For information about the Indigenous Applicant Advisory Service please visit: Indigenous Applicant Advisory Service - Province of British Columbia (gov.bc.ca).

For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact Gregory.Reaney@gov.bc.ca. DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible to assist you.

NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

JOB REQUIREMENTS:
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:

• High school diploma or GED.
• One (1) year or more of experience in a front-line customer service environment.
• Experience working with computer-based software and programs (MS Office Suite, etc.)
• Experience providing clear, concise, verbal and written communication.
• Experience reviewing information and using resources to make independent decisions.

Preference may be given to applicants with:

• Experience making decisions within established corporate guidelines, legislation or policy.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.

A Criminal Record Check (CRC) will be required.

APPLICATION REQUIREMENTS:

Cover letter required: NO - Please do not submit a cover letter as it will not be reviewed.

Resume required: YES - A resume is required as part of your application; however, it may not be used for initial shortlisting purposes.

Questionnaire: YES (COMPREHENSIVE) - As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.

IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.