Chat Service Representative - Full & Part Time Job at Heart and Stroke of New Brunswick
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Heart and Stroke is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
Responsibilities
- Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
- Create relationships with new customers to better understand and achieve their needs
- This position is also a remote position in which you will be working from home
Qualifications
- High school diploma or equivalent
- Experience in customer service
- Strong telephone etiquette
- Familiarity with CRM tools
- Excellent communication skills
- Ability to manage multiple tasks at once
- Ability to adapt to different personalities
Requirements:
- Must Live and Reside in Canada
- Must Have Laptop/Tablet
Benefits:
- For the right individuals, this position offers a competitive salary along with:
- Medical, Dental, and Vision
- Disability
- Life Insurance
- 401(k) Plan
- Paid Vacation and Holidays
Job Types: Full-time, Part-time
Salary: $21.50-$23.70 per hour
Benefits:
- Dental care
- Paid time off
- Vision care
Schedule:
- Evening shift
- Monday to Friday
- Morning shift
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
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