Do you want to have fun, enjoy your job and make a difference? Come join our team!

Pomme Natural Market is 100% locally owned and operated a full-service, all natural market currently recruiting a part-time Customer Service Ambassador to work in the Front End department as a Cashier.

The ideal candidate will have the ability to work approximately 3 shifts per week, and must be available at least one day on the weekend.

Pomme Natural Market respectfully acknowledges that we live and work on the traditional, ancestral and unceded Coast Salish Territories of the lək̓ʷəŋən (Lekwungen) Peoples represented by the Songhees and Esquimalt Nations, and the W̱SÁNEĆ Peoples represented by the W̱JOȽEȽP (Tsartlip), W̱SIKEM (Tseycum), SȾÁUTW̱ (Tsawout), BOḰEĆEN (Pauquachin), and MÁLEXEȽ (Malahat) Nations; the Snuneymuxw First Nation, and the kʷikʷəƛ̓əm (Kwikwetlem First Nation). We recognize that these Nations are place-based Peoples, and have been stewarding and managing their territories for thousands of years.

Benefits:

• Team in-store discount
• Competitive wage & flexible hours
• Employee incentives and Social Committees
• Professional development opportunities
• On the job training
• Health and dental benefits for full-time employees

What we stand for:

• Our passion for healthy living and the world is contagious, and we lead by example.
• Our service to the customer inspires others in its commitment to excellence.
• Our thirst for knowledge makes us the destination for education about healthy food and supplements in our community.

Pomme Natural Market is committed to supporting local vendors and the community, providing a unique and enjoyable shopping experience for its customers and providing a supportive and welcoming place of work, free of any type of harassment or discrimination to its employees.

Responsibilities:

• Provide excellent customer service by leaving a lasting positive impression on all customers that shop at Pomme
• Handle customer inquiries or complaints in a professional manner
• Process customer transactions accurately (cash, debit, credit, and gift card payments)
• Process customer returns and exchanges
• Receive, stock, rotate, and face product according to department procedure
• Maintain a clean, organized and safe work environment
• Adhere to company loss prevention standards
• Adhere to Health and Safety policies, including Exposure Control Notices if required to cleanup potentially hazardous waste (training provided)
• Liaise and communicate effectively with team members and other departments
• Maintain a positive work environment
• Serve as a role model for Pomme's vision and instills these values in team members
• Cover additional shifts as necessary in order to meet the operational needs of the store
• Perform other duties as assigned to meet business needs

Qualifications/Requirements:

If you think you are the right person for this position you will...

• Have previous experience working in a customer service oriented environment and/or grocery store is an asset
• Cash handling experience is an asset
• Have the ability to stand, lift, and carry up to 50 pounds
• Have an interest in all natural, organic, local and healthy ingredients and foods
• Have a passion for providing excellent customer service
• Have the ability and willingness to work varied shifts including evenings, weekends, and holidays if necessary
• Have a commitment to recycling and eco conservation

Job Type: Part-time

Salary: $16.00-$19.00 per hour

Shift:

• 8 hour shift

Work Location: One location

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