You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Business & Systems Analyst is familiar with a wide variety of concepts, practices, and procedures as they relate to business and operations; they rely on experience and judgment to plan and accomplish goals, and to perform a variety of tasks. The Business & System Analyst conducts needs analysis, writes user stories, collaborates with others for system design; and supports squads to increase productivity and reduce costs.

What will you do?

• Facilitate the identification of business or IT process improvements

• Work collaboratively with Squad members to address high-priority backlog items

• Work with the Product Owner to conduct analysis on business requests with a focus on the links between processes and systems throughout the organization

• Analyze and document how systems, processes, procedures, and clients will be impacted by future development

• Work with Product Owner to facilitate requirements interviews and workshops

• Analyze and define user requirements and translate them into system requirements/user stories

• Create and/or provide input into internal and external communications and user documentation

• Review and provide feedback to business and technical documentation

• Work with business on the rollout of what has been developed and analysis on client impacts.

• Support testing with a focus on end-to-end validation

What do you need to succeed?

• Experience in or excited to learn Agile way of working

• University degree in business or technology or equivalent experience

• 3 to 5 years of progressive experience as a Business Analyst/Business Systems Analyst

• Knowledge of financial services industry

• Knowledge of relevant business, processes, systems, and capabilities

• Good understanding of privacy, compliance, control, and security requirements

• Skilled in test execution and understanding the outcomes

• Strong analytical skills

• Comfortable with data requirements and related data activities

• Sound problem-solving skills

• Strong interpersonal / relationship building skills with technical and business personnel

• Passionate about the client and technology and excited about the impact of emerging / disruptive technologies

What’s in it for you?

• An environment of continuous learning and improvement

• A friendly and inclusive culture

• A collaborative and interactive team environment

• Being part of our journey in developing the next greatest digital experience

• Working together, sharing common values and encouraging growth & achievement

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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