Bilingual Commercial/OTR Sales Representative Job at Kal Tire
Bilingual Commercial/OTR Sales
The Commercial / OTR Sales role manages and oversees Kal Tire’s relationships with customers and key accounts. Our new Commercial Sales rep will be responsible for maintaining a healthy as well as profitable relationship with all our current customers, identifying and pursuing qualified sales opportunities, and promoting the full spectrum of Kal Tire’s product and service offering. They also ensure that Kal Tire’s internal team at the various service and store locations understand the customer’s needs; are living up to client commitments; delivering ongoing value; and behaving in ways that align with Kal Tire's AIMS. The ideal candidate in this position will be bilingual (French and English).
CORE RESPONSIBILITIES
Sales Management
The Commercial / OTR Sales role manages and oversees Kal Tire’s relationships with customers and key accounts. Our new Commercial Sales rep will be responsible for maintaining a healthy as well as profitable relationship with all our current customers, identifying and pursuing qualified sales opportunities, and promoting the full spectrum of Kal Tire’s product and service offering. They also ensure that Kal Tire’s internal team at the various service and store locations understand the customer’s needs; are living up to client commitments; delivering ongoing value; and behaving in ways that align with Kal Tire's AIMS. The ideal candidate in this position will be bilingual (French and English).
CORE RESPONSIBILITIES
Sales Management
- Establish and manage contractual relationships with end-users in the Canadian mining industry.
- Develop and maintain a healthy, professional relationship with all key and senior contacts within each end-user account, at the head office and site levels.
- Develop and maintain a healthy and professional relationship with all key and senior contacts within the manufacturer / supplier group.
- Participate in industry specific organizations and associations and conferences, for example: CIM (national and chapter), Canadian Coal Association, Tire Industry Association, and MinExpo.
- Actively pursue, qualify, and develop a working business relationship with potential new account opportunities.
- Establishes and maintains positive and effective relationships with suppliers
- Respond to all RFI’s and RFQ’s from existing accounts, new opportunities, mine development firms (e.g., engineering).
- Communicate regularly with Operations Manager and involve, as required, in customer meetings to ensure consistent and accurate flow of information regarding site operations.
Health and Safety Environment
Training and Development
Support of Major Accounts
- Be fluent with, lead by example and support all aspects of Kal Tire's Health and Safety program throughout the MTG operations
- Participate in CSR initiatives including understanding the customers requirements and ensuring operations are aware of required practices.
- Contribute to the development and implementation of environmental goals and objectives.
Training and Development
- Be fluent with Kal Tire MTG Tire Technician training program in order to effectively communicate the benefits to end-users, which includes existing and prospective customers.
Support of Major Accounts
- Manages Kal Tire’s relationships with large mining / commercial customers and ultimately ensures profitable growth, exceptional service, competitive differentiation, and vertically integrated relationships.
- Acts as the overall “relationship manager” within these accounts. Ensures we meet the expectations as outlined in the agreement; we deliver ongoing value; and we communicate the benefits of partnering with Kal Tire.
- Using a variety of sales program results; reports back on success to the clients; proactively deals with issues.
- Prepares and analyzes reports indicating how Kal Tire is helping clients to be more efficient; ensures reports are provided in a timely manner.
- Works in conjunction with the credit department, handles billing inquiries and ensures billing is accurate.
- Communicates to store on an ongoing basis about issues related to key accounts (customer needs, billing, consistent service standards across various locations etc).
- Maintains awareness of competitors’ sales activities within accounts and develop strategies to maximize sales and overcome threats.
- Stay on top of client’s growth plans and market trends; ensures Kal Tire is responding to client’s changing needs and changing market conditions.
WORK EXPERIENCE
- Minimum five years in a outside or commercial sales role within a medium to large organization.
- Minimum 3 years' sales experience directly related to major asset purchases and contract management in the industrial sector.
KNOWLEDGE, SKILLS, AND ABILITIES
- Extensive knowledge of a wide variety of commercial and OTR tires, wheels, valve, and wheel hardware and their proper application.
- Excellent analytical, interpretive, and computer skills.
- Outstanding communication skills, both written and verbal along with strong problem solving skills.
- Ability to exercise sound judgement and to identify/resolve problems.
- Understands the core value of customer service and the key influences that drive value, increased revenue, and service delivery improvement.
- Able to deliver effective results and to meet deadlines and targets.
- Demonstrated decision making skills as well as ability to effectively prioritize.
EDUCATION
- Degree or diploma in sales, marketing or industry specific certification. Equivalent combination of education, training and experience will be considered.
SPECIAL REQUIREMENTS
- Frequent travel required.
- Valid Driver's License
- Bilingual (French and English)
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