A Designated Learning Institution (DLI), Ace Acumen Academy offers our International Students a recognized Ontario Public College credential.

Reporting to the Director of Academics and Associate Director of Academics, the Academic Assistant is responsible for the day-to-day operational and high-level administration support for academic and student services programs.

This position is expected to work on-site at the College’s campuses; it is NOT a remote job.

PERKS / Why Join Us

• Company culture that encourages trust, communication and teamwork
• Transparent and collaborative work environment supports inclusion
• Clearly defined work hours
• Semester based evaluations to provide metrics for individuals to receive performance acknowledgement awards.
• Structured calendar provides scheduled performance reviews and opportunities for professional development and career advancement.

RESPONSIBILITIES

A summary of the overall role purpose, includes but is not limited to, encompasses the following:

• Provide day-to-day support to ensure that academic operations smoothly
• Work closely with Program Coordinators, Program Leads as well as other college departments
• Ensuring all college faculty receive their semester timetable, teaching resources, textbooks and access to grade entry system; collecting syllabus and ensuring students are receiving syllabus from instructors within the designated timelines, assist with the updating and distributing course related material as required
• Coordinate textbook return/pick-up for faculty
• Provide daily support to instructors, such as helping resolve issues with students
• Monitor accounts on PeopleSoft portal; verify and print reports for grade submissions, attendance reports, etc.
• Assist in invigilating during Midterm and Final exams; collect exam rosters / exam papers from instructors and ensure they are organized and securely stored
• Monitor submissions and produce reports for Internal Faculty Surveys (IFS)
• Coordinate and book rooms for academic meeting and events and arrange for catering (if needed)
• Work rotating evening and weekend shifts to support college functions

Preferred Skills / Qualifications:

• Bachelor’s degree; higher degrees in appropriate fields related to our programs are considered an asset
• Minimum 1 year experience working in a post-secondary setting, front-facing role along with skills pertaining to International Students is an asset
• Experience working with, supporting internal and external stakeholders is an asset
• Skills and experience working with a multicultural clientele
• Strong working knowledge of academic operations, office administration and IT
• Possess data gathering and analysis skills
• Must have excellent advanced level spreadsheet skills, along with excellent ability with numbers
• Excellent interpersonal skills, conflict resolution skills, behavior management skills and collaborative ability of a high level are required in order to be able to work effectively across section or departmental boundaries
• Strong planning and organizational skills; within parameters established by your manager, you will liaise with team members to ensure others’ actions are complete and required information is provided on a timely basis
• Ability to comply with policies regarding confidentiality, privacy and record keeping
• Ability to work independently and as part of a team
• Excellent verbal and written skills to be expressed across all communication channels
• Criminal reference check completed within the last 6 months is required

Working Environment:

• Shared Office Space
• Abides by all the College's policies and procedures

ACE ACUMEN IS COMMITTED TO EQUITY IN EMPLOYMENT AND EDUCATION

COVID-19 considerations:

Ace Acumen is adhering to government mandated protocols relating to COVID-19 along with screening of visitors to our campuses, practicing social distancing & use of masks, hand sanitizers, increased sanitizing procedures & safety signage reminders

Job Type: Full-time

Salary: Up to $45,000.00 per year

Benefits:

• Dental care
• Extended health care
• On-site parking
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• North York, ON M3B 3M1: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's Degree (required)

Experience:

• working in a post-secondary setting: 1 year (required)

Work Location: In person

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