Position Title: Team Lead, Drug Overdose Prevention & Education

(DOPE) Team Harm Reduction Department

Classification: Coordinator Band 9, Level 1

Pay Band: $34.48/hr to $41.54/hr

Type: 1 FTE Term (June 1st 2023- March 31st, 2024)

Department: Family, Community Health & Harm Reduction

Reporting to: Operations Manager, Harm Reduction

Position: INTERNAL/ EXTERNAL

Hours: Sunday to Thursday 3 pm to 11 pm

Deadline: May 25th, 5 pm EST

Apply at: Caroline Cox, Sr Manager: ccox@swchc.on.ca OR https://swchc.bamboohr.com/careers/538

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About SWCHC

We are the Somerset West Community Health Centre (SWCHC), a non-profit, community-governed organization that serves over 16K clients annually. We provide a wide range of health care services such as primary health care, health promotion, community development, mental health and harm reduction. We are deeply connected to the communities we serve.

We make our work meaningful for our community by striving to ensure that our team reflect the community we serve.

We work within an anti-racism, anti-oppression framework that acknowledges systemic racism exists and seeks to ensure that systems are fair and equitable for everyone.

About the Harm Reduction Department

SWCHC’s Harm reduction department has undergone a period of rapid growth and intersecting crises over the past few years. The department encompasses our pioneering NESI van and daytime programs, Consumption and Treatment Service (CTS), Safe Supply/ OAT program, DOPE Response and Homeless Crisis Outreach teams, HIV testing and outreach, support to the Catherine St. social services hub, and more. The Harm Reduction team is a diverse, interdisciplinary group comprised of nurses, social workers and lived experience workers among other professional and personal backgrounds.

Role

Reporting to the Operations Manager, Harm Reduction, the DOPE Team Lead will primarily support the day to day operations of our Drug Overdose Prevention and Education Team.

This innovative program employs almost exclusively people with lived and living experience of substance use and engages in outreach to non-traditional locations and during non-traditional hours, running 5 pm to 11 pm seven days a week.

This position will require flexibility to shift priorities and tasks to respond to needs. The Team Lead will take a leadership role to support staff, clients and partners of the DOPE team This includes support with hiring, onboarding, coaching and mentoring and scheduling, with a particular focus on the unique needs of Community Workers who have lived and living experience of drug use.

Requirements

Education

• Post-secondary education in harm reduction, social work, behavioural therapy, or an equivalent combination of educational, professional and/ or lived experience.

Professional Experience

• Priority: lived or living expertise in substance use an asset
• Priority: identifying as member of Black, Indigenous, Persons of Colour (BIPOC) community an asset
• Minimum 3-5 years experience in mental health & addictions with preference given to candidates with harm reduction experience
• Preference given to those with previous experience in a leadership role, particularly with employees with lived or living experience of substance use
• Successful completion of police record check for vulnerable populations

Knowledge, Skills and Abilities

• Experience with clinical presentations and therapeutic responses for individuals experiencing trauma, concurrent disorders and homelessness
• Knowledge of harm reduction, trauma-informed care and the social determinants of health
• Awareness of unique knowledge, skills, challenges and needs of employees with lived and living experience of substance use
• Skilled in crisis management, case management and risk assessment
• Excellent skills in multitasking, delegation, time management and communication
• Excellent organizational, critical thinking, problem solving and decision making skills
• Ability to work collaboratively in an interdisciplinary team
• Ability to work under pressure and balance multiple demands
• Strong interpersonal and communication skills
• Ability to work with people who have complex mental, physical and substance use health needs
• Must be able to flex schedule to meet program needs on occasion, including some on-call requirements

Language Capability

• English, spoken and written required
• French or other languages considered an asset

Leadership Competencies:

Equity, Inclusion and Belonging

Demonstrates commitment to equity, cultural competence, advocacy, collaborative leadership, emotional intelligence, intercultural communication, data literacy, and continuous learning to create a workplace that values diversity, promotes inclusion and fosters belonging.

Service Excellence

Is committed to being a leader in health care by offering the best possible services to clients based on identified best practices and client needs. Puts the client at the heart of all efforts and delivery. Seeks understanding of and delivers to the client’s needs.

Organizational Awareness

Understands the complex environment in which SWCHC operates, including the health care sector environment, the political climate and the relationships of teams and individuals within our centre.

Managing Change

Recognizes, initiates and/or manages change initiatives which focus on enhancing our service delivery and contribute to the current and future success of our centre.

Accountability

Understands areas of responsibility and activities that need to be undertaken to meet goals. Accepts full responsibility for self and contribution as a team member. Displays a strong commitment to organizational success and inspires others to commit to goals; delivers on commitments to maintain the clients’ trust and foster client loyalty.

Developing Self and Others

Recognizes the importance of ongoing development and lifelong learning in self and others. Actively coaches and mentors employees and others. Is open, approachable and willing to provide support, advice and guidance to others.

If interested, please submit a cover letter and resume (enclosed in one document) to: Caroline Cox, Sr Manager: ccox@swchc.on.ca or to https://swchc.bamboohr.com/careers/538 by May 25th, 5 pm EST

**It is the policy of SWCHC to require COVID-19 immunization for all employees, volunteers, students, and contractors, including those who work off-site with the following exceptions: Persons with a medical reason that prevents them from being vaccinated against COVID-19; Persons with other reasonable considerations pursuant to the Ontario Human Rights Code that restrict them from being vaccinated against Covid 19 vaccination.**

Somerset West Community Health Centre is an equal opportunity employer who values the diversity of individuals in our programs and services.

We welcome and encourage applications from members of Indigenous, Black and racialized communities, Two-Spirit, nonbinary, LGBTQ+ people; people with disabilities; and members of other equity deserving communities. Applicants are encouraged to share accessibility needs in the application process, and every attempt will be made to accommodate them.

Due to the high volume of applicants, we can neither confirm receipt of nor respond to inquiries regarding your application. Only candidates selected for an interview will be contacted.