The Victims and Vulnerable Persons Division with the Ministry of the Attorney General is seeking dedicated individuals to provide a full range of services to victim/witnesses of crime, including needs assessment, crisis intervention, emotional support and referrals, and to participate in stakeholder networks and public education. Consider this opportunity to make a difference.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

You will be:

• Providing information/support/assistance to clients
• Managing/coordinating assigned high volume of cases
• Acting as a liaison/maintaining networks to advocate the needs/interests of clients
• Participating in projects/committees/public education activities
• Preparing statistical reports

How do I qualify?

Technical Knowledge

You have

• demonstrated skills in providing services to victims of crime and/or marginalized/vulnerable clients meeting their special needs.
• proven experience working with victims/witnesses of crime, specifically of domestic violence, sexual assault, child abuse, homicide and death related cases.
• comprehensive knowledge of and demonstrated skills/ability in providing services to victims of crime and or/marginalized/vulnerable clients.

Knowledge and Skills

• Experience in and knowledge of victims' issues (e.g. child abuse, sexual assault, domestic violence, homicide, etc.)
• Demonstrated crisis response/intervention skills, needs assessment and risk assessment skills and ability in providing services that meet the needs of clients (e.g., victims of crime and/or marginalized/vulnerable clients)
• Proven analytical and problem solving skills, communication, interpersonal/teamwork skills
• Case management skills and ability to interpret and apply policies/procedures
• Proficiency with computer operations to work with program database systems and MS Office
• Ability to acquire and apply knowledge of the Criminal Justice System, the Victim/Witness Assistance Program and related legislation (e.g. Victims' Bill of Rights)

Analytical, Judgement and Problem Solving Skills

• You can deal with client issues, interact with stakeholders and recommend services improvements.
• You have ability to apply program policies, relevant legislation and guidelines to assess clients immediate risks, to consider various alternatives and to select and apply the best plan of action to meet unique needs.
• You can foster co-operation of services providers in implementing new or enhanced services and bring contentious matters to Manager.

Communication, Interpersonal and Teamwork Skills

• You can deal effectively and appropriately with a diverse clientele and liaise effectively with criminal justice partners.
• You possess demonstrated ability to network effectively with community agencies, work with diverse communities and be sensitive to their needs.
• You can write reports, case file summaries, and assist in developing and conducting training programs.
• You can work effectively in an inclusive team environment.

Case Management/Organizational and Planning Skills

• You have demonstrated ability to manage a large caseload independently.
• You can prioritize work in an environment of demanding multiple deadlines

Computer Skills

• You have demonstrated knowledge of MS Office Software and working with database systems.

Additional Information:

Note:

• The successful candidate will be required to undergo a satisfactory criminal reference check prior to the commencement of employment.
• The number of positions to be filled has not been identified at this time. This competition will be used to create an eligibility list of qualified candidates to fill upcoming opportunities within the next eighteen months following the closing date of the job ad posting.
• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
  
  Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
• Effective, January 1st, 2023 the correct salary range for this position will be $1,175.96 to $1,443.92 per week in compliance with OPSEU collective agreement provisions.