Why should you consider joining Auvik?

• You want to work at a company that is building impactful, relevant technology. Auvik's network management software helps IT teams by automating time-consuming tasks, streamlining operations, and mitigating risk. It's more important than ever to be able to remotely monitor and manage network infrastructure, and with Auvik, IT professionals have that essential visibility and control.

• You want to work with a leadership team who are transparent and trustworthy. Our senior leaders have a vision for Auvik. They are experienced, knowledgeable, approachable, and consistently working hard to drive success, both for the company and the team of people who make it happen.

• You want to work with a product customers love. People rave about what we've built—our latest NPS was 57 (phenomenal!). Our customers are smart, aspirational, and highly technical. It pays to get the details right.

• You want regular opportunities for learning and growth. With ongoing feedback from leadership, you'll find that Auvik encourages you to be your very best. Our onboarding process is thorough and informative because we want to make sure you're prepared to have a great work experience. We also have programs designed to help you take the next steps you want for your career.

• You want the flexibility to manage your work, your way. We're a fully distributed team and we're prepared to continue to support working from home (or the space you choose!). When we're able, we'll have Auvik hubs in Waterloo and Barcelona for you to leverage if needed. We trust you to get the job done where you feel most comfortable and effective.

What's this role all about?

Auvik is seeking a highly motivated, results oriented individual to join our dynamic New Products Sales team. As Technical Account Executive (New Products), you will be responsible for qualifying and closing opportunities for new products introduced to Auvik's portfolio in an overlay fashion.

What will I be doing?

You will be responsible for working with customers to uncover their problems and help them understand how Auvik's new products can solve their issue. By providing iterative feedback to other organizations within Auvik you will accelerate adoption of new products. This is a high-velocity role with new products in a blue ocean market. This is a role with a base salary and variable commission structure.

You will:

• Develop extensive subject matter expert level knowledge on Auvik's newly introduced products to support business and technical discussions in new to franchise accounts and existing customer accounts.
• Nurture and close a funnel of cross sell opportunities for Auvik's new products.
• Engage in pre-sales technical activities for Auvik's newly introduced solutions, including effective product demonstrations and managing a trial/POC process.
• Develop and promote new tactics and strategies for engaging with customers and prospects on new products, applying your learnings from closed opportunities to Auvik's cross-sell processes.
• Be responsible for managing your funnel and ensuring that all your activities are tracked.
• Deliver qualitative and quantitative feedback to Product Marketing, Marketing, and Product Management teams to further refine the early stage products, providing direct feedback to roadmap / development plans and necessary sales support resources (such as customer stories, marketing collateral, proposal templates, and competitive intelligence) that will help push the new products forward.
• Develop a close working relationship with the Customer Success, Technical Support, Product, Sales Enablement and Product Marketing teams to ensure alignment and feedback loops are established for new product success.

What are we looking for?

• Proven experience, including 5+ years experience in presales technical consulting, sales engineering, or equivalent role, or 5+ years of experience in SaaS based sales with appropriate technical background.
• A tenacious self-starter with a drive to succeed.
• A people person, with a friendly and positive manner.
• Great communication skills, both verbally and in writing.
• Candidates with experience selling network management platforms, RMM/EMM, PSA/ITSM, and SaaS Management Platform solutions are preferred.
• Must have technical aptitude or experience selling a highly technical product.
• Keen understanding of the challenges faced by IT pros across various industries, including the IT service provider industry.
• Proven ability to engage peer-to-peer with IT technical evaluators and IT decision makers, with an ability to match technical needs and capabilities to business problems.
• Driven by relentless curiosity with a proven history of ongoing professional development, building your skills and knowledge in IT Operations, network management, and evolving network and application standards and protocols.

About Auvik

Auvik makes network management easier. Our software provides the visibility and automation IT professionals need to focus on the work that delivers the greatest value to their organization. Today, Auvik helps IT teams manage more than four million devices on over 50,000 networks worldwide.

Auvik is one of the fastest growing North American technology companies, and is winner of the Deloitte Technology Fast 50, Deloitte Fast 500, and was recognized as the #1 ranked Canadian company in the FT Americas' Fastest Growing Companies list.

We're focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We are happy to make any accommodations you may need throughout the interview process as well. Don't have a working webcam? We will help you find a space you can conduct your interview from Have kids or pets in the background? Don't worry about it. Just let us know what you need when we reach out to schedule and we will make it work!

Auvik is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.