Supervisor, Environmental Field Services Job at Region of Waterloo

Region of Waterloo Cambridge, ON

Our Story:
Committed to fostering opportunities for current and future generations, the Region of Waterloo is an inclusive, thriving, and sustainable region of connected rural and urban communities with global reach. Our mission is to serve, engage and inspire, by delivering quality services to a diverse population of 630,000+, while creating a healthy, collaborative environment of learning, respect, and innovation.

This is a place where employees are valued and recognized for their talents and contributions to our success. Our employees take pride in making a difference in people's lives through the work that we do. We are looking for people like you to help make it happen.

Our Team:
The Region of Waterloo’s water and wastewater team is adapting and responding to one of the fastest growing communities in Ontario and the challenges of providing water and wastewater to our community.

The Opportunity:
Reporting to the Manager, Environmental Enforcement & Laboratory Services, this exciting opportunity would be well suited for a collaborative leader who thrives in an environment of innovation and change. As the Supervisor, Environmental Field Services

you will supervise the Environmental Enforcement & Laboratory Service’s delivery of the drinking water monitoring program, industrial field monitoring program, spills response, and sewer use by-law enforcement in accordance with provincial legislation, the laboratory testing license, ISO17025, and the Quality Management System (QMS).

Apply your Knowledge, Skills & Abilities:
You will ensure staff collect, document, track, and submit compliance samples per ISO 17025, QMS, and Ministry licensing requirements.

You will ensure staff immediately report adverse drinking water results, per strict drinking water legislation and public health protocols.

You will implement, organize, and maintain a field quality control program, and ensure quality system records are complete, maintained, and retrievable.

You will write, review, and update field sampling/analytical methods, standard operating procedures as required.

You will research industry trends in field procedures, and ensure procedures are current and validated, per QMS requirements.

You will supervise the maintenance of field-related records and ensure staff handle and enter data accurately in the laboratory information management system (LIMS).

You will prepare program summaries and review technical reports for clients.

You will review CALA performance evaluation analytical data to confirm ongoing compliance with QMS, participate in audits and in Ministry inspections.

You will supervise sewer use by-law enforcement activities and takes steps to ensure non-compliant wastewater dischargers are managed effectively.

You will create a structured monitoring program and research/develop new enforcement strategies to resolve non-compliant situations.

You will evaluate the sewer use by-law against current industry standards and recommend revisions to Council and you will assess by-law related documents and forward for management approval.

You will determine when evidentiary samples are required and work with Legal Services to develop a sampling plan to demonstrate violations for potential legal prosecution.

You will provide technical expertise to clients, staff, and committees regarding sampling techniques, results, and legislation, spills response, and field analysis methods.

You will initiate and follow up on non–conformance reports, such as corrective action and method audit reports. You will perform health and safety work observations monthly.

You will supervise the environmental spills response program, receive calls, determine responses, and review completed spills reports.

You will discuss issues with internal/external groups, agencies, and the public. You will represent the Region at spill prevention and by-law related workshops.

You will exchange information with public health staff regarding protection and investigation activities.

You will provide input into annual operating and capital budgets, ensure adequate supply inventory, and review monthly sampling invoices for accuracy.

You will ensure field sampling costs are accurate, competitive, and provide cost recovery.

You will ensure proper operation, and maintenance of instruments, equipment, and vehicles and perform minor technical servicing as required, and supervise performance validation of sampling equipment.

You will perform related duties as required.

Apply Your Experience at the Region of Waterloo:
Knowledge and skills are normally acquired through a Bachelor’s degree in Science or Environmental Studies plus progressively responsible related experience leading environmental monitoring and compliance related programs.

Knowledge of principles, practices, and trends in industrial waste treatment and sewer by-law enforcement, laboratory operations, drinking/wastewater treatment, sampling/field analysis procedures, program management, risk assessment methodology, database maintenance, and financial assessment tools.

Knowledge of and ability to comply with policies, procedures, collective agreements, Ministry regulations, and related legislation.

Knowledge and skill in the operation, maintenance, troubleshooting, and minor technical servicing of field analysis and sampling equipment.

Knowledge of contaminated site assessment and remediation practices, as well as spill response and clean up requirements.

Analytical, organizational, problem solving, and continuous improvement skills to plan workloads, fulfill analytical, quality, and client requirements, evaluate analytical data, and develop analytical field methods.

Leadership skills to supervise, train, motivate, develop, and support staff.

Negotiation and human relations skills to address public concerns, deal with Ministry officials, local industry representatives, municipal representatives, and public sector enforcement groups, communicate technical information to varied audiences using specialized terminology, deal with politically sensitive issues, work with consultants and other industries involved in regional projects or spill clean ups, and participate as an effective team member.

Ability to develop and update protocols, procedures, and ensure compliance with regulations and legislation. Ability to review and apply information in analytical procedures, health and safety manuals, quality system documents, acts and regulations, and instrument manuals. Ability to write clear and concise technical documents and general communication.

Computer skills with ability to use software such as Microsoft Office, a LIMS, and program-specific databases.

Ability to participate in an official standby/on-call rotation to respond to legislated or time sensitive demands beyond regularly scheduled work hours.

Must have a valid Class G driver's license (or G2 with 3 years of driving experience) and acceptable driving record to operate a corporate vehicle. Ability to travel within Waterloo Region when a corporate vehicle is not available.

Ability to support and demonstrate the Region’s values.

Additional Information:
In addition to offering a competitive compensation package, we have a strong focus on health and wellness, including fitness facilities and family-focused benefits.

We invite internal Region of Waterloo employees to apply by 11:59 p.m. on February 27, 2023.

Consideration will be given to candidates that are not fully qualified when no fully qualified applicants can be identified.

We thank all applicants in advance; however, we will be corresponding only with those selected for an interview.

The Region of Waterloo is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. At the Region, we respect, encourage, and celebrate our diversity. The Region of Waterloo is committed to providing accommodations throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Alternate formats of this document are available upon request. Please contact the Service First Contact Centre at phone number 519-575-4400, or TTY number 519-575-4608 to request an alternate format.


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