Position title: Sr. Administrator, Core Infrastructure Services

Location: Montreal (hybrid)

Reports to: Manager, Infrastructure Operations & Delivery

Reporting to the Manager, Infrastructure Operations & Delivery, your role as Sr. Administrator, Core Infrastructure Services will consist of performing senior level system administration including level 3 support, problem management, proactive management, solutions implementation and more. As a Core Infrastructure Sr. Administrator, your main expertise will be Storage and Backup, but you will need strong knowledge of VMware, Server & Hyper Converged hardware.

Job Responsibilities/Accountabilities:

• Administer and optimize the Backup and Storage systems as well as their infrastructure;
• Contribute to VMware and server hardware technologies administration and optimization;
• Contribute to the Hyper Converged Server hardware administration and optimization;
• Perform an analysis of the health, capacity planning as well as the tendencies of the Core Infrastructure environments;
• Create and maintain proper documentation and procedures;
• Put together processes and automation in order to increase the efficiency of the environment;
• Participate in projects implementation and delivery; may also be required to lead some internal initiatives or projects related to Core Infrastructure services;
• Actively participate in the management of changes and problems;
• Maintain updated performance indicators;
• Improve the availability and the continuity of the environment.

Key Skills:

• Excellent problem solving and analytical skills and knowledge of analytical tools;
• You have a sense of urgency, attention to detail and understanding of the role of IT in the business;
• You have strong teamwork skills and are able to demonstrate ownership and leadership;
• You have the ability to create and define metrics that accurately reflects the current state of the infrastructure.

Professional Experience/Qualifications:

• You hold a College or university degree in information technology;
• You have a minimum of 7 years of experience in administration of backup & storage systems in a major environment;
• You have very good knowledge of VMware, Hyper Converged (VSAN) & Blade infrastructure;
• You are an expert in SAN & NAS technologies (HP & Dell/EMC) and in Backup solutions (Commvault, Netbackup, Data Domain);
• You have general server hardware knowledge and of Data Center administration;
• Knowledge and experience with major cloud platforms, such as AWS and Azure, would be an asset;
• You have general knowledge of security awareness and ITIL knowledge;
• You have general knowledge as well as experience with DR (Disaster Recovery);
• You have good written and verbal communication skills (French and English);
• You are comfortable and capable of evolving in a 24X7 production environment;
• This position requires availability outside regular business hours (pager rotation).

You must successfully complete a selection process that includes interviews, aptitude tests (for some positions)

Domtar is an equal opportunity employer. We invite women, Aboriginal peoples, persons with disabilities and members of visible minorities to apply.

Our offer:

• A downtown location (Place-des-Arts metro)
• Alternative Work Arrangements; hybrid remote work and flextime;
• A modern, spacious and dynamic environment;
• Competitive compensation, including annual bonus plan;
• An extended flexible insurance plan (life, medical, dental);
• An employee assistance program;
• A pension plan with matching company contributions to help make planning for your retirement easy;
• Employer-paid development and continuing education;
• A childcare Centre on location.

About

Domtar is a leading provider of a wide variety of fiber-based products including communication, specialty and packaging papers, market pulp and airlaid nonwovens. With approximately 6,000 employees serving more than 50 countries around the world, Domtar is driven by a commitment to turn sustainable wood fiber into useful products that people rely on every day.

Through our values of agility, caring and innovation, we constantly find better ways to serve our customers, support our employees and strengthen our communities.

Job Type: Full-time

Pay: From $95,000.00 per year

Benefits:

• Casual dress
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site childcare
• Paid time off
• Vision care
• Wellness program
• Work from home

Schedule:

• Day shift
• Monday to Friday
• On call

Supplemental pay types:

• Bonus pay
• Overtime pay

Ability to commute/relocate:

• Montréal, QC: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• What are your salary expectations?

Work Location: Hybrid remote in Montréal, QC

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