Who we are!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

About this Role

Under the direct Supervision of the Manager, Slot Operation, this position will provide excellent customer service while overseeing the slot machines in a specified area of the casino, helping customers with jack pot payouts, and handling problems regarding the machines. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadians learning environment while establishing a safe and welcoming work environment for all team members.

What You'll Get to DO!

• Adhering to all GCC, BCLC and HR policies as they relate to functions of the position
• Maintain a high level of knowledge of slot machines
• Provide professional and courteous customer service
• Verify and process jackpots, short pays, cancelled credits and hand-pay
• Comply with policies and procedures for all notable and significant cash / cash equivalent transactions
• Maintain a clean, tidy, and pleasant environment for the customer
• Performing hopper fills
• Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed

What you'll Need to be Successful!

• High School diploma; post secondary education an asset
• Ability to successfully obtain a Gaming License
• Customer service skills
• Strong mathematical skills
• Strong verbal and written communication skills
• Second language an asset
• Ability to be adaptable and flexible with work schedule

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your guests and clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
• Freedom to Innovate: supports new and better ways to be successful
• Be your Authentic Self: environment that values diversity as a source of strength

The only thing we don’t play games with…..is your career!

The Great Canadian Entertainment committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Thank you for your interest in Great Canadian Entertainment!

Job Types: Full-time, Part-time, Permanent
Part-time hours: 25-30 per week

Salary: $17.00 per hour

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Overtime pay
• Tips

Ability to commute/relocate:

• Nanaimo, BC: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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