Collective Waste Solutions is looking for an individual to fill in the role of a Service Writer. This position will be based in our Edmonton Operations and will be reporting to the Fleet Manager.

Key Accountabilities:

• Work order records and all documents associated with work orders are captured and used to generate accurate and timely ongoing performance reporting.
• Parts - both procurement and inventories for the Calgary, Edmonton and Fort McMurray shops are accurate and proactively managed to maintain critical spares.
• Employees participating in work orders or inventory dispositions are trained and competent to enter.

Education and Experience:

• GED preferred.
• Information technology programs and training preferred.
• Safety certifications as required by site.
• Familiar with various software and programs i.e. Microsoft Office, Geotab, Fleet Maintenance Pro, DropBox, Google Suite and internet utilization.
• Proven organizational skills and multitasking to ensure efficiency in processes and procedures.
• Able to work independently as well as a team player.
• High level of customer service by continually meeting expectations and learning.

Work Environments:

• Ability to use a computer and related devices throughout the workday while seated at a desk or workstation.
• Lifting up to 50 lbs.
• Able to safely manipulate and inventory all types of parts.
• Sitting at a desk for extended periods of time.
• Pre-access drug and alcohol may be conducted.

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (required)

Experience:

• service writer: 1 year (required)
• Customer service: 1 year (required)
• Microsoft Office: 4 years (required)

Work Location: One location

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