Service Manager Job at Miramichi Kia
Miramichi Kia Service Manager
Miramichi Kia has joined the Shift Auto Group family and we are looking for a Service Manager for this location!
About Us
Shift Auto Group consists of Miramichi Kia, Fredericton Mitsubishi, Volvo Cars New Brunswick, Grand Falls Hyundai, four ReCar locations (Fredericton, Saint John, Moncton, Woodstock), CarOne, two St Croix Auto locations (Fredericton and St. Stephen), Velocity Auto Body and 8 Wonder Auto locations. At Shift Auto Group, we have experienced RAPID growth over the last several years and are now offering an exciting opportunity for a Service Manager in our Miramichi Kia location!
Who are we looking for?
Do you have a passion for people and the desire to succeed? A position at Miramichi Kia as the Service Manager may be for you! You’ll enjoy world-class training and work within a seasoned and dedicated Fixed Operations team. At Miramichi Kia, we are committed to providing ongoing training for all employees, supporting self-development, and team learning.
Service Manager Responsibilities include:
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Assist guests in setting convenient appointment times.
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Confirm with guests any and all maintenance or services that are due.
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Communicate with guests after a visit with us to ensure we exceeded their expectations, proving to our guests we are customer obsessed.
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Assist both guests and business customers with their parts and accessory needs.
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Working with our technicians to quote and supply parts for all of our used vehicle reconditioning needs.
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Working with current Service Department staff in regards to addressing telephone / e-mail inquiries from both retail and wholesale customers.
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Creation, management and closing of parts quotations and invoices.
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Inventory control including ordering of parts, unpacking and placement of orders and compiling parts returns.
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Remaining aligned with the Used Car Department to complete Used Car Reconditioning quotes.
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Creating technician work orders and distributing work to technicians.
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Creating estimates on new and used vehicle parts and labor.
Qualifications:
- Exemplifies excellence and must motivate the department to take pride in promoting customer enthusiasm
- 3+ Years of experience in the automotive repair industry
- 3 years supervisory experience;
- Knowledge of automotive service systems;
- Valid Driver's License and good driving record;
- Knowledge of Manufacturer warranty policies and procedures is considered an asset.
- Computer Skills
Think this sounds like you? Apply today!
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