Who We Are

At Pfaff Automotive Partners, we’re united by a passion for cars, and we’re as crazy about them. It’s about more than just selling and servicing cars. We’re passionate about long-term relationships with our teammates, clients, and communities. We love driving the cars we sell, and we love the people that own and drive them.
Now, in partnership with Lithia and Driveway, North America’s second-largest publicly-traded dealership group (NYSE:LAD), We are focused on making, buying, and servicing a car and or motorcycle as easy as possible – with a diverse set of brands and deep e-commerce capabilities that provide modern customers an unlimited range of options to suit their needs and lifestyles.

Reports to: Pre-Owned Sales Manager

Summary

The Pre-Owned Sales Administrator supports the Pre-Owned Sales Department in the One Price, One Touch model of selling cars. This role operates as a administrative specialist ensuring that the paperwork, purchases, licensing and reconditioning of the vehicle have been initiated or completed.

Duties and Responsibilities

• Stock in all Pre-Owned vehicles in DMS and other systems once they have arrived on site. (Inventory Team will do the purchasing and the flooring of these vehicles).
• Create sales file following specific guidelines, which is then passed back to PO Manager for pricing.
• Transfer vehicle ownership into Pfaff Porsche’s name.
• Tag all keys with proper key tags and pass to vehicle merchandiser for VCR to be completed
• Submit internal PO request to have CPO/Safety inspections completed and detail arranged
• Register vehicle in Porsche Finder with appropriate designation
• Ensure that Retail Delivery Registration (RDR) takes place for each vehicle sold. This is registering the vehicle to the manufacturer.
• Key tagging – this involves entering the keys for all vehicles into the system and onto the keyboard.
• Manage the Garage Register for used vehicles.
• Maintains complete knowledge of and complies with company and departmental policies, procedures and standards.
• Maintains a positive working relationship with team members and management in a team environment.

Skills and Qualifications

• Post-secondary degree/diploma is preferred, but not mandatory.
• Minimum 2-year experience in a comparable role is required.
• Experience dealing in a multi-company/location environment is required.
• Experience working in a deadline driven environment (i.e. able to meet tight timelines during month end closing).
• Ability to self-review their own work
• Possess the ability to build strong relationships with GMs, Department Managers, Head Office Accounting Staff, Brand Specialists, Business Managers and external vendors.
• Detail oriented, organized, efficient and able to manage a large amount of paperwork.
• Excellent interpersonal and customer service skills.
• Must be able to communicate in verbal and written English.
• Strong aptitude for numbers and strong analytical skills.
• Ability to work efficiently and effectively under pressure with simultaneous deadlines.
• Ability to maintain confidentiality of pertinent data.
• Proficiency with CDK and/or Reynolds & Reynolds (or other DMS) is preferred but not mandatory.
• Intermediate level Excel knowledge is required.

What’s in it for you

In addition to a fast-paced, exciting environment that rewards the entrepreneurial spirit, we offer excellent pay plans, benefits packages for full-time employees, professional training and development, and advancement opportunities throughout our dealer group, such as:

• Discounted programs to enhance employee experience
• Enhanced vacation policy, based on tenure
• Track Days & Budget Car Track Challenge
• Seasonal Employee Events
• Support in career advancement
• Robust training and development programs
• RRSP/DPSP/TFSA
• Company paid Life Insurance, Accidental Death & Dismemberment
• Comprehensive Health and Dental and extended Health Care
• Employee Assistance Program
• Tuition Reimbursement

If you are passionate, customer focused, and thrive in a team environment, we encourage you to apply. We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.

Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.

Job Type: Full-time

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Concord, ON L4K 4V8: reliably commute or plan to relocate before starting work (required)

Experience:

• automotive: 1 year (preferred)
• Administrative: 2 years (required)

Work Location: In person

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