Do you have what it takes to join one of Canada's Best Managed Companies?

Trotman Auto Group is currently seeking an experienced Receptionist to join their team. If you possess previous Reception experience, have excellent customer service skills, work well in a team, and have a positive attitude, we would like to hear from you!

About the Role

The Receptionist is responsible for handling general front office reception and administration duties. The Receptionist greets all guests in a professional and friendly manner, answers phone calls on a multi-line switchboard and directs them to the appropriate departments, handles all customer inquiries, sorts and distributes mail, and places supply orders.

Schedule: Part-Time; Monday to Thursday - 3:00pm to 7:00pm

Wage: $17.00/hour

Location: Lower Mainland - Surrey, White Rock, Langley

Primary Duties and Responsibilities:

• Efficiently help customers (internal and external) with the highest level of service
• Answering and directing all incoming telephone lines on a multi-line switchboard
• Service all client inquiries in a prompt and effective fashion
• Communicate customer feedback and concerns to all appropriate parties and supervisors
• Perform basic bookkeeping, filing, and clerical duties
• Takes payments for services and product
• Submit weekly stationary and business cards orders as necessary
• Prepare correspondence and documents as necessary
• Organize catering and assist in dealer related functions, private sales, employee engagement events
• Manage petty cash and receipts, balance and log into spreadsheet
• Manage new and used vehicle stock in process
• Remain abreast on all product knowledge, promotions, and industry trends
• Demonstrate behaviours consistent with the company’s expectations as it pertains to interactions with customers, colleagues and vendors

Qualifications:

• Minimum of 2 years of previous Reception experience in a fast-paced environment
• Must have previous experience managing a multi-line switchboard
• Previous automotive experience is an asset but is not required
• Knowledge of administrative and clerical procedures
• Ability to effectively respond to and meet the needs of a diverse client base
• Excellent customer service skills with the desire to exceed expectations
• Computer Skills - MS Office applications, Outlook, Excel
• Excellent interpersonal and relationship-building skills

About Us:

Recognized as one of the most innovative dealer groups in Canada, Trotman Auto Group also known as “TAG”, is an industry-leading, diversified dealer group representing 13 major OEM brands through 11 dealerships located across British Columbia. We have been awarded the Canadian Automotive Industry Laureate Award for Business Innovation and have also been recognized as one of Canada’s Best Managed Companies since 2017. Having successfully retained our status as a Gold Standard Winner in 2023, the Best Managed program award winners demonstrate leadership in the areas of strategy, culture, innovation, governance and financial performance.

We are in the business of people and we constantly invest in our team’s development. We operate our own TAG University and TAG Leadership Academy, with proprietary curriculum and advanced leadership coaching. We are purpose-driven, performance-oriented and principles-led.

Careers with Trotman Auto Group provide:

• In-house training from our exclusive TAG University and TAG Leadership Academy
• Among the best pay in the automotive industry
• Great benefits for full-time employees
• Advancement within TAG
• Close-knit team and exciting environment

Are You Our Missing Piece? Apply Now!

Trotman Auto Group is proudly an equal opportunity employer and welcomes all applications. Please note that only successful candidates will be contacted for an interview.