Quality & Compliance Coordinator Job at Halton Region
Quality & Compliance Coordinator
At Halton Region, we treat everyone with respect, honesty, fairness and trust. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. Halton Region is committed to providing accommodation to individuals with disabilities throughout the recruitment process.
You make a positive difference in people’s lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility.
As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. Where the work permits, employees will have the choice to work where they can have the greatest impact on achieving our goals. Please note, this position is eligible for our Hybrid Work Program/Work from Home Arrangement.
Posting ID: 1816
Department: Social & Community Services
Division: Housing Services
Pay Range: $59,456 - $79,276
Job Type: Permanent
Hours of Work: 35 hours per week
Work Location: 1151 Bronte Road, Oakville
Employee Group: OCT
Posting Date: March 20, 2023
Application Deadline: March 24, 2023
Job Summary
Reporting to the Manager of Homelessness and Supportive Housing, this position will play a key role in the collection, analysis and integrity of data and reporting.
Duties & Responsibilities
- Develop standardized and ad hoc reports based on user requirements for Halton’s By-Name List of individuals experiencing homelessness.
- Provide the Manager with regular reporting on outcomes and trend analysis to inform evidence-based housing policy/program development and management.
- Maintain all records and documentation for housing programs.
- Collect, compile, analyze and report on information and statistics received from clients and internal sources as well as community service providers.
- Monitor program expenditures and outcomes and trends on homelessness and supportive housing.
- Analyze data and information and make recommendations as appropriate for Housing Services program areas.
- Schedule and complete required monthly, quarterly and annual reports including financial and outcome activity data.
- Ensure that all Federal data reporting requirements/timelines are met.
- Analyze user requirements (through requests from management) and determine feasibility of meeting requirements within existing applications or if new application/process is required (e.g. Reaching Home/HPP reporting).
- Liaise with other Community Service Providers, regarding systems extracts, vacancy fulfillment and statistical gathering and analysis.
- Provide customer support and work directly with clients and third party agencies to ensure program compliance.
- Perform other duties as assigned.
Skills & Qualifications
Essential
- A degree or diploma in Business Administration, Social Services, Political Science or related field combined with well-developed technical and data management skills acquired through a minimum of three (3) years’ experience in a related field.
- Demonstrated pattern of success with data collection (quantitative and qualitative), analysis and reporting and be technically competent.
- Solid working knowledge of Microsoft Excel, Word and administration of By-Name Lists of individuals experiencing homelessness.
- Excellent interpersonal and communication skills are required to communicate technical and/or specialized information and to respond to requests for information requiring additional research and/or non-routine requests.
- Business and systems skills to evaluate, manipulate and provide interpretive analysis of information from multiple sources.
- Knowledge of Halton Region’s Comprehensive Housing Strategy and the Region’s Strategic Action Plan along with working knowledge of relevant human services legislation such as the Housing Services Act, Landlord and Tenant Act.
Preferred
- Project management skills and experience.
Working/ Employment Conditions
Employment Conditions
- Current (obtained within the past six (6) months), original and acceptable Vulnerable Sector Screening by the first day of employment.
Important information about your application:
- In accordance with requirements in Ontario Regulation 191/11 – Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.
- Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at 905-825-6000 extension 7700.
- Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.
- We encourage applications from all qualified individuals; however, only those under consideration will be contacted.
- Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.
- If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.
Halton Region serves more than 595,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part of a progressive, service focused and award winning employer with a diverse and inclusive work environment.
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