In order to ensure your application is received by NAIT for thorough review and consideration, please apply directly through our Careers site at www.nait.ca/careers

NOTE: This is a temporary position for two years.

The Program Coordinator is a resource for international student applicants and current NAIT international students. This is a professional position that provides clear and accurate explanations of NAIT policies, processes, and resources to assist students in achieving future career goals through their education choices. This position engages students in the academic planning process and helps students understand how the plans affect their academic and life aspirations. The incumbent will review applications to non-credit programs and make sounds decisions about admission.

This position assesses individual student scenarios and recommends appropriate options and additional services that will satisfy NAIT requirements and to meet international students’ specific needs. The scope of this position is broad, spanning programs and services unique to international students. This position has a detailed knowledge of NAIT non-credit programs, pathways, policies, processes and services and is expected to be able to handle student inquiries independently and thoroughly and ensure Citizenship and Immigration status. This position works in an environment that will typically have peak times of high volume.

Key Responsibilities:

• Reviews applications to non-credit certificate programs and makes sound decisions on admissions.
• Daily support for prospects, applicants, and current students in the non-credit programs by answering inquiries and providing accurate advice that is compliant with IRCC regulations
• Daily Evaluate the urgency of student situation and lay out the appropriate steps to meet the urgency assess individual situations and recommend how to access appropriate program, admission requirements, course, financial, and immigration requirements
• Make recommendations and decisions about how to resolve students’ challenges and requests with minimal direction.
• Assists with recruiting students to non-credit programs
• Provides feedback and insights regarding the admission process and program set up contributing to consistent improvement
• Liaises with other departments as needed to obtain information and support applicants and students.
• Ability to prioritize many tasks simultaneously that will be time sensitive.
• Exercises originality in providing insight into the program's processes and policies - this is a new program at NAIT, so they will be required to report regularly and contribute to continuous process improvement.

Skills & Abilities:

• A high level of intercultural competency
• Detail-oriented
• Works independently while consulting as needed with adjacent departments i.e. ITS, Customer Success, Recruitment
• Ability to apply considerable judgment daily to determine how best to advise international students while also considering both Canada immigration policy and law, and NAIT’s business objectives.
• Has a detailed knowledge interpretation, and daily application of the following: Federal Immigration, Refugees, and Citizenship Canada Regulations and procedures, pertaining to study permits and post-graduate work permits in Canada.
• Employs high degree of initiative and independent judgment
• Effective communication skills - both written and oral (over the phone or in virtual meetings).

Qualifications:

• Valid Regulated International Student Immigration Advisor (RSIA) license
• 1-3 years of experience working with newcomers and or international students. A combination of experience and education will be considered.
• Bachelor’s degree in business, arts, education, or social sciences.
• Higher education experience is considered an asset.
• Additional languages to English or experience working or studying overseas is an asset.

Remuneration: $2,986.38 - $3,956.43 biweekly, plus a comprehensive benefits package.

Please submit a resume and Cover Letter to be considered for this opportunity.

About NAIT

At NAIT, people matter.

We’re proud to have been named one of Alberta’s Top Employers for 11 consecutive years. Developing an engaging, supportive and rewarding work culture is something we take seriously. We know that people are our biggest asset – they are what makes NAIT a great place to work.

At NAIT, you are part of a community that makes a difference in the lives of students, staff and industry clients and partners. The NAIT culture reflects our shared values of respect, collaboration, celebration, creativity and accountability. We are committed to equity, diversity and inclusion and are a proud partner of the Canadian Centre for Diversity and Inclusion and Pride at Work Canada.

What we offer

We’ve created a benefits package that focuses on health and wellness, professional and personal growth, recognition and work-life balance.

NAIT is a flexible workplace and depending on the nature of your role, you may request flexible work arrangements with respect to where and when you work, including being on-campus full-time, working off-site, or a combination of the two.

Employees also have access to excellent vacation time, paid time off between Christmas and New Year's, a strong recognition program, learning opportunities, 2 annual all-staff professional development days and so much more.

Health and safety

NAIT continues to encourage everyone coming to our campuses to be fully vaccinated against COVID-19 and to get their booster shots as soon as they are eligible. Vaccination against COVID-19 remains the best way to prevent severe illness and death, and third doses can boost immunity to improve protection and limit spread.

Additional requirements

Applicants with education credentials earned outside of Canada who have not had them previously assessed should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS)

www.alberta.ca/iqas-contact.aspx.

Accommodations

NAIT is an inclusive employer and strives to hire a diverse workforce. If you are contacted by us regarding a job opportunity, please don’t hesitate to advise if you require any accommodation during the selection process. Please contact us via email at careers@nait.ca.

We thank you for your application however only those selected for an interview will be contacted.