An Opportunity to Make a Positive Impact

on Member and Student Engagement

(12-month contract)

CPA Ontario is currently in search of a contract Member and Student Experience Specialist who will be responsible for driving member and student engagement, organizing events, managing day-to-day logistics while contributing directly to member and student programs as well as supporting the experience strategy.

What You’ll Be Doing:

Contributing to the member experience strategy and driving engagement through the creation and ownership of work-back schedules and project timelines for large-scale digital program events, coordination of member marketing and communication, networking opportunities/platforms, and championing member and student experience on cross-functional projects.

Managing the Member and Student Affinity and Benefits program including the Job Board Digital Platform.

Supporting the Community of Interest (COIs) Strategy and program by overseeing the awards nomination process for key COIs, creating networking opportunities, evolving the Not-for-Profit Board program and creating an ecosystem to share key COI data insights to the membership to support their journey.

Researching new premium benefits in order to provide value to our members and students as well as supporting the current benefit program portfolio.

Supporting day to day management of the Member and Student Assistance Program including communication strategy, annual mental health event and other wellness based initiatives.

Who You Are:

A post-secondary graduate with a university degree in Marketing, Business or a related discipline. A CPA member or an understanding of the CPA program would be an asset.

Skilled at supporting programs for clients or members in a regulatory, professional services, educational or membership environment; a minimum of 3 years’ related experience is preferred.

Technically savvy and comfortable working with Microsoft Office 365 including Word, Excel, PowerPoint Outlook and Teams; experience with Salesforce or other CRM is preferred.

Able to demonstrate a strong business and financial acumen, experience supporting a budget, working with data, setting KPIs and interpreting insights.

A strong verbal communicator with excellent interpersonal, active listening and public-speaking abilities and a commitment to providing a premium member and student experience.

A diligent fact-checker with an eye for accuracy and detail with superior written communication skills, strong English grammar, punctuation, and proof-reading abilities.

Able to work with diverse member populations, exercise tact and diplomacy while building and nurturing relationships with ease.

Experienced at collaborating in a team environment but also able to work independently on projects requiring organizational, multi-tasking, time management, and priority setting skills.

Able to set up a home office for remote work purposes and willing to travel occasionally within the local area to attend networking events in person.

What We Offer:

A fast-paced environment. Collaboration, innovation and passionate professionals are at our core. We relentlessly pursue what’s next to unlock the full potential of you and us together.

Flexible work environments. As part of our Hybrid work culture, we provide flexible, remote work options to support you in your career, in addition to in-office teamwork and collaboration.

Diversity and inclusion. We recognize the value in our differences and prioritize inclusivity to bring together the best talent to protect the public, advance the profession and enable CPAs to lead business and society forward.

Ongoing learning and career growth. We want your career to skyrocket. We support unlimited career advancement and professional development opportunities with learning investments to promote your future growth. Thrive with us.

Focus on your well-being. With industry leading benefits and wellness programs, including a healthy lifestyle allowance, mental health resources and more, we’re committed to your well-being.

Who We Are:

We protect the public. We advance the profession. We enable CPAs to lead business and society forward. We ensure that our 100,000 members and 21,000 students meet the highest standards of integrity and expertise. We help them stay ahead of global market trends and abreast of regulatory change. CPAs represent a globally recognized, premium designation. Our Chartered Professional Accountants are valued by organizations in all industries for their financial expertise, strategic thinking, management skills and leadership. We believe that success happens when both business and society benefit. For information on the profession visit: cpaontario.ca

We Appreciate Your Interest In CPA Ontario And This Position:

At CPA Ontario, we are committed to building high-performance teams. Our selection process is thorough, and all candidate applications are reviewed. Should your qualifications and experience meet the requirements of this role, a member of our recruitment team will contact you. We encourage you to set up CPA Ontario job alerts for positions that align to your experience and career goals.

CPA Ontario is an inclusive employer. Accommodation is available under the Ontario Human Rights Code. If you require a disability-related accommodation to participate in the recruitment process, please email accessibility@cpaontario.ca with “Accommodation Required” in the subject line to provide your contact information. A member of the Recruitment team will contact you within 48 hours.