Legal Aid Ontario employees are committed to making a difference in the lives of our clients.
As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.
If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.
Primary function
This position is responsible for providing client service under the direct supervision of the Manager of Legal Services, Toronto District. The individual selected for this position will be expected to work, as required, at any location in the City of Toronto where criminal law duty counsel services are provided, including the Ontario Court of Justice – Toronto, the Toronto Region Bail Centre and the Toronto South Detention Centre.
The legal worker will meet with criminal law clients to assist in determining the appropriate service for the client, the referral to appropriate services and resources, and provide basic procedural advice to criminal law clients and interviewing sureties. The legal worker will also speak to routine administrative matters in court, under the supervision of a lawyer.
Home Location: Ontario Court of Justice – Toronto, 10 Armoury Street, Toronto
Secondary Locations: 2201 Finch Avenue West, Toronto and 160 Horner Avenue, Toronto
Reporting to: Manager, Legal Services
Key accountabilities
- to gather information about the client’s case;
- assess client need, including the early identification of vulnerable clients, to determine the appropriate LAO service for the client and refer to that service;
- Prepare them to have a productive meeting with a staff lawyer
- Under the supervision of a staff lawyer or manager, interview potential sureties and make referrals to agencies:
- Under the supervision of a lawyer, speak to routine administrative matters in court;
- Collaborate with colleagues to maintain accurate organized electronic client files
- Manage email and voicemail by responding to such communications or directing them to the appropriate colleague
- Determine legal and financial eligibility for certificate and duty counsel services based
Required skills & experience
- Excellent interpersonal, communication and interview skills, and sound judgment for dealing with clients, lawyers and other agencies;
- Familiarity and competence with basic criminal law processes and procedure
- Familiarity with relevant criminal law;
- Understanding of solicitor-client privilege and duty to maintain client confidentiality
- Ability to speak to routine administrative matters in court
- Ability to determine legal and financial eligibility based on LAO eligibility criteria
- Knowledge of Peoplesoft and other computer programs and systems;
- Demonstrated ability to use latest communication technologies including video conferencing technology and Smartphones/iPhones;
- Excellent word processing skills;
- Must have intermediate knowledge of the following Microsoft programs: Word, Excel, PowerPoint.
- Written and oral French language skills are an asset
To apply submit a cover letter & résumé.
Only those candidates selected for an interview will be notified by email.
This position is collectively represented by the Ontario Public Service Employees Union (OPSEU) and the successful incumbent will be governed by the provisions of a collective agreement and subject to union dues.
Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure that you check your email regularly.
First time applying to LAO? You will need to create a profile AND then apply for the position.
Already have an Njoyn account? Just sign in and select "my jobs" to apply.
Once you have successfully applied you will receive a confirmation email.
Trouble applying? For telephone support please call 1-877-427-7717 or email support: candidate.njoynhelp@cgi.com
Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to diversity and inclusion. Accommodations are available upon request.
Legal Aid Ontario encourages applicants from equity seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis descent, persons with disabilities, women, members of racialized communities and the 2SLGBTQ+ community. We recognize the value of diversity, equity and inclusion and are committed to addressing systemic barriers, and attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.
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