PRIMARY FOCUS:

The primary focus of this position is to work with a high degree of collaboration with the key stakeholders at The Little Potato Company to contribute to the development and sustainment of the organization's business systems. Reporting to the Business Analyst Manager, this role is responsible for developing and managing various information technology-related initiatives and/or programs to support and facilitate the company's growth.

This position will be expected to provide ongoing internal client support between key users, portfolios, departments, and business units. The Business Analyst will interpret client needs, assess requirements, and identify solutions to non-standard issues and requests while ensuring LPC's values, goals, and principles are implemented and integrated in the delivery of services/solutions to internal-client groups. The Business Analyst will also spend time implementing changes, updates, or new releases to existing software, assisting with the deployment of new systems, or launching an existing solution in a new business area.

This role is expected to maintain high standards of software quality within the team by establishing best practices and following the modified waterfall process for software development.

DUTIES AND RESPONSIBILITIES:

• Implementing and supporting large, complex initiatives for LPC with a high degree of change and business transformation impact and providing input on technology and business strategy
• Engaging stakeholders to solve a range of complex problems, identify potential gaps, and improvements that should be considered
• Responsible for the business analysis workflow, including:
• Analysis of potential initiatives
• Requirements elicitation, elaboration, analysis, synthesis, documentation, and socialization
• Coordination of user acceptance testing and requirements delivery validation activities
• Assessment of benefits realization
• Implement support changes and enhancements to all LPC systems in Business Systems portfolio
• Foster and maintain synergetic relationships with internal clients
• Author, review, and contribute to creation of deliverables such as proposals, business cases, project charters, conceptual designs, detailed designs, and test plans
• Manage multiple projects/activities simultaneously and ensuring deliverables are met
• Collaborate with vendors and recommending initial procurement and future upgrading and/or enhancement of specialized software for systems required by LPC
• Provide recommendations to all LPC business units concerning processes and standard operating procedures
• Design, develop, and unit test applications in accordance with established standards
• Support deployment of releases which also includes the development, refinement, and enhancement of integrations between systems
• Assess opportunities for application and process improvement and prepare documentation of rationale to share with stakeholders and/or management
• Assist senior members of the business systems team with conducting research and compiling data as needed
• Adhere to high-quality development principles while delivering required solutions on-time and on-budget
• Participate in research and evaluation of software products
• Work as a change manager for LPC.

KEY COMPETENCIES:

• Experience designing, developing, and sustaining enterprise-grade software
• Experience with source control management systems and continuous integration/deployment environments
• Experience with software testing
• Experience with modified waterfall software development methodology
• Motivated; able to work proficiently both independently and in a collaborative environment
• Superior verbal and written communication skills, including presentation and facilitation abilities
• Strong initiative to find ways to provide solutions to business problems or provide improvements to systems and processes
• Ability to work with critical systems under tight time constraints
• Experience managing multiple projects
• Knowledge of capacity planning and able to formulate scope and scale of project
• Demonstrated consulting skills in both technical and business process decisions
• Team-oriented
• Proactive in managing issues and problems; comfortable with ambiguity
• Effective in managing unusual and complex business challenges
• Willingness and ability to share knowledge
• Ability to be effective in sensitive, high-profile projects

KEY MEASURES OF SUCCESS:

• Ability to trace deliverables against key organization objectives with documented artifacts (i.e. requirements documentation, proposals, and etc.)
• Deployments are successful because they are: on budget, on time, meets requirements, and expectations
• Proven synergetic working relationships with team members, internal clients, and vendor partners

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit, bend, climb or balance and stoop, kneel, crouch, crawl or twist. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Exertion of physical strength to push, pull, move and lift objects up to 50 pounds from one level to another at varying heights. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this Job, the employee may be subject to some discomforts, such as extreme heat, cold, dust, odors, noise, and hazards, such as closeness to moving mechanical parts and exposure to powered machinery.

LANGUAGE SKILLS:

Must possess the ability to read, analyze and interpret business and technical documents, flow charts, budget information, procedure manuals and so on; the ability to prepare required routine reports and correspondence; ability to communicate effectively with others, using skill and diplomacy and have the ability to work with all levels of the organization.

MATHEMATICAL SKILLS:

Must possess the ability to add, subtract, multiply and divide, using whole numbers/decimals and the ability to apply concepts of business math and statistics to practical situations.

REASONING ABILITIES:

Ability to apply common sense understanding to carry out detailed instructions furnished in written, oral, or diagram format. Must possess strong knowledge, understanding and experience in various problem-solving and participatory management techniques.

TECHNICIAL ABILITIES:

Must possess knowledge and experience in automated systems and terminology and the ability to develop and interpret related reports using ERP, spreadsheet, word processing and graphics software. Requires the ability to operate a variety of standard business machines, such as a computer and keyboard, a calculator, telephone, FAX, photocopier and so on.

SAFE QUALITY FOODS:

All staff are responsible to report food safety and quality problems to personnel with authority to initiate action.
In the event key personnel responsible for this role are unavailable, an appropriately trained backup has been assigned to cover the duties to ensure the integrity of the SQF System.