ISL 24R - Software as a Service Manager Job at BC Public Service

BC Public Service Abbotsford, BC

Posting Title
ISL 24R - Software as a Service Manager
Position Classification
Information Systems R24
Union
GEU
Work Options
Hybrid
Location
Abbotsford, BC V2S 1H4 CA
Campbell River, BC V9W 6Y7 CA
Cranbrook, BC V1C 7G5 CA
Fort Nelson, BC V0C 1R0 CA
Hope, BC V0X 1L0 CA
Kamloops, BC V2H 1B7 CA
Kelowna, BC V1Z 2S9 CA
Multiple Locations, BC CA (Primary)
Nanaimo, BC V9T 6L8 CA
Nelson, BC V1L 6K1 CA
Prince George, BC V2N4P7 CA
Smithers, BC V0J 2N0 CA
Surrey, BC V4P 1M5 CA
Vancouver, BC V6B 0N8 CA
Victoria, BC V9B 6X2 CA
Williams Lake, BC V2G 5M1 CA
Salary Range
$69,185.43 - $78,814.47 annually, plus 6.6% Temporary Market Adjustment
Close Date
4/25/2023
Job Type
Regular Full Time
Temporary End Date
Ministry/Organization
BC Public Service -> Citizens' Services
Ministry Branch / Division
Real Property
Job Summary

Bring your in-depth knowledge and experience with IT change control to this opportunity

The Real Property Division provides accommodation and real estate services to government ministries and the broader public sector and manages, on behalf of the province, a diverse real estate portfolio of leased and government-owned properties that extend throughout the province. Real Estate Business Services teams provide leadership in developing and delivering modern information, technology and learning management solutions that are efficient, reliable and make life easier for the Real Property Division..

The Software as a Service (SaaS) Manager is responsible for the stewardship of the Province’s access to Software as a Service (SaaS) applications. This role ensures fiscal accountability and license compliance for online software implementation. This position will be part of the IT Team as an Agile team member. As part of the IT team, the position is responsible for all the major components of SaaS software agreements and day-to-day operations including supporting procurement, subscription tracking, compliance reviews for privacy, security, legal, contract management, vendor relationship management, financial management, user role management, and account support for SaaS enterprise and corporate agreements as well as business analysis tasks and software configuration.

Software licensing models for cloud-based subscriptions are managed under this position. As new technologies evolve, this position stays up to date on trends in SaaS, cloud solutions, and licensing models.



Job Requirements:

  • Degree in Information Technology, Information Management, Business Administration (IT/IM) or a directly related field and 1 years *related experience; or
  • Diploma in Information Technology, Information Management, Business Administration (IT/IM) or a directly related field and 2 years *related experience; or
  • Certification from a recognized institution in Information Technology, Information Management, Business Administration (IT/IM) or a directly related field and 3 years *related experience; or
  • A combination of directly related education and experience may be considered.
  • Related Experience:
  • Cloud-based software subscription management related experience includes tracking & monitoring enterprise licencing arrangements for large organizations.
  • Experience providing expertise, guidance, and assistance concerning enterprise license agreements, which may include providing direction, issue management, and implications to staff/professionals.
  • Experience building and maintaining positive client relationships and working partnerships with client teams, vendors, and cross organizational business units.
  • Experience performing business analysis in a complex technology environment to support system application changes or improvements relating to corporate information technology projects.
  • Experience developing guidelines, policies, procedures and processes.
  • Experience with IT contracts and experience interpreting licensing terms and conditions.
  • Experience working with various software vendors and vendor licensing models.

Preference may be given to candidates with the following experience:

  • Have or are working toward a Certified Business Analysis Practitioner (CBAP) designation.
  • Experience working in an agile development environment with User Experience (UX) teams, designers, and developers to iteratively create or improve digital products and services from conception to production.
  • Experience working with Agile Planning Tools.
  • Experience planning, managing, and evaluating financial compliance reviews.
  • Technology asset management.


For questions regarding this position, please contact Susan.Nemeth@gov.bc.ca.

About this Position:

Flexible work options are available; this position may be able to work from home a few days a week as per the Telework Agreement.

An eligibility list may be established to fill future temporary and permanent vacancies.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES (COMPREHENSIVE) - You will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. Please allot approximately 60 minutes to complete the questionnaire.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.

Additional Information:

A Criminal Record Check (CRC) will be required.

The BC Public Service COVID-19 Vaccination Policy defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Category
Information Management/Information Technology



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