About us

We are proud to be a part of Volkswagen’s history in Canada for almost 50 years. Since the founding of our company in 1973 (originally under the name of Autohaus Waterloo) we have maintained a strong focus on customer satisfaction in all departments. We work hard to offer an experience that balances being casual and pressure-free, while ensuring you receive the information and support you require to make an informed decision. Many of us have been with the company for well over 10 years (our Service Manager Brad leads the way with almost 40 years!), and we hope that you’ll only feel like a stranger once. Our mission statement is simple: Treat the client the way they would want to be treated. With their positive attitude, our team of professionals has created a culture of enthusiastic commitment. This focus has not only helped Volkswagen Waterloo receive accolades from Volkswagen Canada, but also, more importantly, to establish itself as a trusted member of the community.

In addition to having fun at work and offering our clients a great experience, we also feel it’s important to give back to the community by supporting non-profit organizations like the Rotary Centre, the Food Bank of Waterloo Region, the Grand River Hospital, and KidsAbility. From organizing food drives to participating in plasma car races, Volkswagen Waterloo feels strongly about making a positive impact on the community.

With a strong focus on customer satisfaction in all departments, the company has grown substantially. Our continued growth has led to the construction of a brand-new state of the art Volkswagen facility. We are beyond excited to be open for business in our new store and offer our clients all the amenities they so truly deserve. Although the building is new, we are still located at our original location at 550 Weber St North, Waterloo. We also offer contact-free servicing options and online parts purchases.

In 2020, the Volkswagen Waterloo team achieved Wolfsburg Crest Club status as one of the top performing dealers in Canada. This is our 8th time receiving this top achievement: a very proud moment in the midst of a challenging year! Receiving this award is more than surpassing sales targets...it also requires top sales and after sales Customer Satisfaction ratings, Facility Excellence, Manufacturer Certification Training, timely and accurate admin work, and numerous other Volkswagen Benchmarks over the entire year. The Parts and Service teams also achieved Gold Level Status from Volkswagen Canada as top performers (top 20 in Canada!) in Certification Training, Fixed Right the First Time, and overall Customer Satisfaction! We want to thank all our team members for their unwavering commitment to our clients, their families for supporting them, the team at Volkswagen Canada, and of course our clients who trust us with their automotive needs.

We have an immediate opening for a full-time Finance and Protection Specialist.

As one of our specialists you’ll meet with new & used vehicle clients to guide them through the finance and lease approval process with Volkswagen Finance and our banks. You’ll also review a suite of financial services, vehicle protection products, along with Volkswagens new Pre-Paid Maintenance Program with these clients, as well as offering them to our current client base during their after sales experience. You’ll work with our Sales Consultants to ensure they are trained on the benefits of our finance and insurance products on a regular basis, as well as supporting them with any questions their clients may have throughout the sales process.

We’re looking for someone with a financial services and sales background: previous experience at an automotive dealership is preferred. Strong interpersonal & communication skills are critical to success in this position, as well being organized and a team player.

What really sets us apart as a great place to work at is the attitude and culture of our team. As part of our onboarding process, we offer extensive Kickstarter training and continuous monthly meetings to ensure our consultants have all the tools to continuously improve in the role. Whether you are a seasoned professional or new to the business, our training is tailored to ensure you receive the best possibility for growth and success. We offer a competitive compensation plan with a base draw plus bonus, as well as a benefit package. We also offer a car allowance. Some evenings are required for the position, as well as Saturdays. We close Saturdays for the summer long weekends as well as reduced summer Saturday hours for July and August.

Accommodations are available upon requests of individuals selected to participate in the assessment/selection process. Thanks for your interest however we will only be contacting candidates that are selected for interviews.

Job Type: Full-time

Salary: $80,000.00-$100,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Tuition reimbursement
• Vision care

Schedule:

• Evenings
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Experience:

• sales or banking: 3 years (required)

Work Location: One location

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