Customer Service Representative Job at Pylon Electronics - Ottawa
Customer service /admin English ($20/ hour)
Responsibilities
- Primary point of contact for clients, responsible for managing daily activities on customer accounts. Handle inquiries by phone, email and in-person
- Schedule incoming and onsite projects for customers
- Provide customers with quotations on large and small projects
- Maintain customer records
- Interface with technical and logistics staff, serving as the client advocate
- Process client payments and review and process purchase orders
Skills
- Excellent communication skills
- English
- Strong computer skills (Excel, Word, email)
- Well-organized and attentive to details
- Strong interpersonal skills and ability to work in a fast-paced environment with changing priorities
- Problem-solving skills, ability to find the best solution to a given situation
- Technical experience is an asset
Candidates must be able to pass Industrial and Controlled Goods security clearances.
Job Type: Full-time
Salary: From $20.00 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
Supplemental pay types:
- Overtime pay
COVID-19 considerations:
Mask wearing is encouraged & COVID vaccines are required.
Ability to commute/relocate:
- Nepean, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location: One location
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