Customer Administrative Assistant Job at ALGONQUIN EQUIPMENT
Job Summary:
The role of the Customer Administrative Assistant is to be the primary point of contact for any clients coming in for service, recall, or warranty work. This position requires someone who is able to communicate effectively with clients as well as fellow employees in the department and around the dealership. Various administrative tasks, such as updating clients, scheduling service appointments and file closing, are some of the responsibilities covered in this role. Employees working in this position are required to wear clothing featuring the Algonquin Equipment logo to represent our brand to the public.
Duties and Responsibilities
- Responsible for greeting all clients at the service counter as well as on the telephone in a courteous and cheerful manner
-Open work orders when clients drop off units for service work
-Contact clients to pick up their units once service work is completed
-Finalize and close work orders after repairs are complete
-Provide repair updates to clients when their units are here for servicing
-Document time cards of all service department employees for payroll purposes
-Daily cash count and electronic payment batch filing
-Other various clerical tasks within the service department
-Must be an organized individual
Job Type: Full-time
Salary: $17.00-$20.00 per hour
Benefits:
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Greater Sudbury, ON P3A 5J9: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative: 1 year (preferred)
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