Curriculum & Assessment Coordinator Job at University of Waterloo

University of Waterloo Kitchener, ON

Overview:
The Curriculum & Assessment Coordinator oversees activities related to the PharmD curriculum and assessment at the School of Pharmacy. Curriculum and assessment have both been identified as strategic priorities at the School of Pharmacy. Organized management and oversight of the curriculum is essential to the School’s mission and to its ongoing accreditation by the national regulatory body; similarly, excellence in programmatic assessment is critical in maintaining rigorous educational standards and national accreditation status. The Coordinator provides high-level support in both of these portfolios.

The Curriculum & Assessment Coordinator’s scope of work includes day to-day management of critical educational activities at the School as well as special projects important to the long-term goals of the School of Pharmacy. The Coordinator works toward efficient process management across all of their responsibilities and integrates with main campus systems where possible. The Coordinator also provides support for the Pharmacy Indigenous Initiatives Advisory Council and other groups related to Indigenous activities, requiring cultural sensitivity and confidence in interacting with senior University leadership.

The Curriculum & Assessment Coordinator reports to the Associate Director, Assessment and takes academic direction in terms of the curriculum from the Associate Director, Curriculum.
Responsibilities:
Curriculum Management and Instructional Support
Curriculum
  • Provides senior level support to the Associate Director, Curriculum, and the Curriculum Committee
  • Has a thorough understanding of the mandate of the Curriculum Committee
  • Briefs the Committee Chair; coordinates the preparation for and follow-up to meetings; organizes and schedules meetings; prepares agendas, minutes and supporting material and reports for Pharmacy Council
  • Ensures curriculum information is disseminated in an effective and timely manner amongst various stakeholders (Curriculum Committee, Assessment Committee, staff, faculty, students, Pharmacy graduate studies, etc.)
  • Manages the creation, updates, approvals, and distribution of course outlines
  • Manages the curricular mapping database
  • Serves as a key contributor to curriculum accreditation activities
  • Updates and monitors course descriptions and other information published in the Undergraduate Calendar and Course Catalog to ensure accuracy
  • Provides culturally sensitive, high-level support to the Pharmacy Indigenous Initiatives Advisory Council, the Toward Decolonizing UW Health Studies Collaborative, and other working groups related to Indigenous initiatives in the Pharmacy curriculum
Scheduling
  • In consultation with the Associate Director, Curriculum, is responsible for all undergraduate course and exam scheduling
  • Works directly with instructors to resolve teaching conflicts
  • Creates all term deadlines and communicates them to instructors, staff, and students
  • In conjunction with the Undergraduate Affairs office, ensures the curriculum is implemented accurately
  • Creates and manages the Assessment Calendar to ensure various stakeholders have the information required to perform their roles
  • Provides feedback to the Associate Director, Curriculum on conflicts or poorly distributed assessments before the term begins, communicates change requests to instructors, and works directly with instructors to find a suitable solution
  • Liaises with the Registrar’s Office for the proper scheduling of courses
Instructor Support
  • Manages the Undergraduate Course Resource process, including requests for Teaching Assistants (internal and external) and Guest Lecturers
  • Manages day-to-day communication with instructors regarding preparation and implementation of course content and assessments
  • Develops the Pharmacy Instructors Hub website and serves as the Waterloo Content Management System (WCMS) site manager
  • Actively searches for resources to make available to instructors through the Pharmacy Instructors Hub or other avenues, aligning to strategic and assessment plans
  • Other duties as assigned
Assessment Management
  • Provides senior-level support to the Associate Director, Assessment, and the Assessment Committee
  • Has a thorough understanding of the mandate of the Assessment Committee
  • Briefs the Committee Chair; coordinates the preparation for and follow-up to meetings; organizes and schedules meetings; prepares agendas, minutes and supporting material
  • Oversees all aspects of the annual Midpoint Assessment and is responsible for data tracking and analytics
  • Manages the implementation of the School's Assessment Plan and continuous quality improvement cycle
  • Reviews and suggests process improvements related to the Assessment Plan on an ongoing basis
  • Implements examination policies and strategies within the School of Pharmacy
  • Provides guidance and advice to instructors on assessment management, including guidelines on how to manage exam proctoring
  • Works closely with instructors and students to coordinate make up examinations
  • Assists the Associate Director, Assessment in implementing regular program evaluation activities: the annual Graduating Student Survey, Alumni Survey, Faculty and Staff Survey, Student Check-In Surveys, and other projects as needed (e.g., focus groups, preceptor/employer surveys)
  • Other duties as assigned
Online Test Taking Platform Management
  • Is the Key Administrator and main internal and external contact for ExamSoft, the computer-based test taking platform used at the School of Pharmacy
  • Assists in the development of training materials and resources for assessment management, especially on the use of ExamSoft
  • Provides ExamSoft and/or Examplify training for the full cohort of first-year students, IT department, instructors, TAs, proctors, and staff
  • Responsible for ensuring the accuracy of settings and user access in ExamSoft; includes reviewing all class lists, courses, permissions for instructors, staff and TAs, course objectives, and mapping to AFPC outcomes and NAPRA competencies
  • Ensures that exams are appropriately developed and implemented on the platform
  • Provides the IT department with the necessary information to perform their ExamSoft support role
  • Supports faculty in the processing of grades
  • Manages ExamSoft and/or Examplify Update concerns
  • Works with ExamSoft vendor to troubleshoot advanced level system inquiries, customization, feedback, test launch and modifications
  • Develops and maintains expertise with ExamSoft
  • Sends reminders/notices to students about ExamSoft and/or Examplify, as applicable
Evaluation of Teaching Management
  • Provides senior level support to the Teaching Fellow in the coordination and tracking of Peer Evaluation of Teaching
  • Manages all undergraduate teaching evaluations (Student Course Perceptions Survey), which includes managing evaluation needs, accurately setting up the evaluations, communicating with students and instructors, preparing summaries, and calculating faculty and School averages
  • Provides metrics on the evaluation of teaching on a yearly basis
Project Management
  • Provides project management expertise for various curriculum and assessment projects and other special projects across the School of Pharmacy
  • Creates and manages project timelines, milestones and deliverables using appropriate methodologies and techniques
  • Develops mechanisms for tracking project progress and provides regular reports to stakeholders
  • Projects include:
    • Large-scale curricular renewals
    • Canadian Council for the Accreditation of Pharmacy Programs (CCAPP) self study
    • Cyclical Program Review self-study
    • Toward Decolonizing UW Health Studies Collaborative
  • Special projects, as assigned
Event Management
  • Plans, implements, and evaluates events on behalf of the Toward Decolonizing UW Health Studies Collaborative
  • Is the primary point person during events
  • Maintains attendee lists, books venues and facilities, organizes catering, coordinates IT support, manages online meeting systems (Zoom, Teams and other), liaises with speakers, creates event scenarios, manages event dry runs, and communicates with attendees
  • Develops and implements event promotion strategies
  • Creates, distributes, and analyzes surveys using Qualtrics
Qualifications:
  • University degree or equivalent post-secondary education and experience
  • Preference for certification in project management
  • A minimum of 5 years’ experience working in the post-secondary sector
  • Experience with computer-based test taking systems (preferably ExamSoft)
  • Familiarity with University scheduling systems and website management
  • Thorough knowledge of University policies and procedures as they pertain to examinations
  • Excellent time management, organization and communication (oral and written) skills
  • Advanced proficiency in ExamSoft, MS Office Suite (including MS Access and Project), Quest, DCU, LEARN, WCMS, SharePoint, Qualtrics, Adobe Pro
  • Demonstrated strong problem-solving skills
  • Demonstrated ability to engage professionally with diverse groups, including faculty, staff, and students
  • Has the ability to work comfortably with both in-person, online and hybrid events some evening/weekend work required
Equity Statement:
The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within our Office of Indigenous Relations.

The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.



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