Description

The Opportunity

Reporting directly to the Supervisor, Court Services, this role is responsible for providing court administration support within the Ontario Court of Justice to the standards required by the Memorandum of Understanding with the province, and for being the primary point of contact for all matters regarding Provincial Offences administration. You will be responsible for providing client service and support and assisting all persons involved in the day to day operations of the court, including determining and responding to their needs and explaining requirements and procedures. As the Coordinator, Provincial Offences, you will perform the following duties, including but not limited to:

• Provide customer support such as responding to telephone, email and counter inquiries, processing fine payments, de-escalate emotionally charged situations, and preparing deposits up to $10,000.
• Review, accept, enter and file all incoming Part I and Part II charges as filed by various enforcement agencies including Red light Camera and Automated Speed Enforcement offences. Ensuring strict adherence to statutory time limits;
• Liaise with enforcement agencies to return matters filed contrary to statutory requirements;
• Handle/resolve difficult situations in a professional manner utilizing knowledge of legislation, by-laws, policies and procedures whether in person, by telephone or in writing.
• Prepare and distribute court dockets to judiciary, enforcement agencies and prosecution.
• Determine the nature of customer needs and provide guidance in accordance to legislation and procedures
• Maintain reconciliation of tickets sent to and returned from keying agency.
• Ensure all Part 3 information’s that have been sworn by a justice of the peace be entered into the ICON database.

The Ideal Candidate

We are seeking an enthusiastic professional with a post-secondary diploma in Courts Administration or a closely related field. Our ideal candidate has a minimum of three (3) years of experience in a legal environment.

The ideal candidate will have demonstrated computer proficiency in MS Office (Word, Excel, Outlook) and knowledge of ICON and CAMS is an asset. We are seeking an individual with superior interpersonal skills, a demonstrated ability to work effectively in a team environment, demonstrated ability to exercise significant discretion and sensitivity involving regular access to confidential data, and excellent verbal and written communication skills.

The successful candidate for the Coordinator, Provincial Offences will be required to work in the office.

This position offers a pay range of $59,044.34 - $72,358.50.

Satisfactory passing of a criminal record check, and proof of qualifications will be required of any successful candidate(s) for this position.

New employees who commence employment on or after November 15, 2021 are required to be fully vaccinated against COVID-19, as a condition of employment. Being fully vaccinated is determined as the status of having received the full series of approved vaccines (both doses of a two dose vaccine series, one dose of a single dose vaccine series) and any additional doses required and approved by Health Canada and having satisfied the full post vaccination period required to ensure vaccination efficacy. The Town of Caledon reserves the right to request proof of vaccination at any time. Acceptable proof includes an Ontario Ministry of Health COVID-19 vaccine receipt which you can obtain through the Provincial portal https://covid19.ontariohealth.ca/, or other government-issued vaccine passport or certification. The requirement to be fully vaccinated is subject to the Ontario Human Rights Code.

The Town is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. The Town is an equal opportunity employer that is committed to an inclusive and barrier-free workplace. If your application requires accommodation, please contact People Services at (905) 584-2272 Ext. 4738.