Job description

About ALPHASHINE:

ALPHASHINE is an automotive detailing and technology start-up that specializes in providing subscription-based services. With a mission to reinvent the automotive service industry throughout Canada, ALPHASHINE is pushing the limits of what is possible. Founded in 2019, ALPHASHINE has expanded across multiple locations in Toronto. ALPHASHINE’s goal is to reshape the industry through customer-centricity, modernization, and inclusivity, while shifting the market toward the digital frontier.

Furthermore, the company aims to be at the forefront of innovation for the industry by developing proprietary technology and streamlining user experience through system automation, while driving “digital convenience” for its members and clients.

Alongside delivering exemplary detailing and aesthetic services to its clients, ALPHASHINE continues to partner with other like-minded brands that also strive to push the agenda in their respective industries. Some of these brands include Alfa Romeo, Polestar, UFODRIVE, Porsche, Maserati, Red Bull, Vintage Conservatory, Bell Media, and Hazelton Hotel.

Let's Change the Industry!

Check out our website https://www.alphashine.io/ for the latest news!

Our Values:

Customer-Centricity: Curating a culture that focuses on creating a personalized client experience that exceeds needs and expectations.

Accessibility and Convenience: Constantly innovating to create a seamless system that prioritizes accessibility, convenience, and ease of use for all.

Diversity and Inclusion: Embracing diversity and inclusivity in our workspace, while striving to deliver ideas and services that better reflect our client base.

Our Culture:

Our team is driven to meet the highest standards, constantly improving our quality and efficiency. All ALPHASHINE associates are dedicated to creating seamless experiences for our clientele. Given our collaborative environment, all members can share new ideas, add value, and build meaningful relationships. Every member on our team has a growth mindset, valuing flexibility and innovation.

Position: Sales Associate (Automotive)

Responsibilities:

• Develop a comprehensive knowledge of our services including pricing and packages.
• Proactively approach and engage with customers via phone, email, in-person interaction, fieldwork, etc. to understand their needs and provide tailored recommendations.
• Perform administrative duties including answering phones, inquiries through email, and scheduling appointments.
• Create invoices and process card and/or cash payments.
• Work collaboratively with the operations team to develop promotional campaigns and strategies and achieve sales targets.
• Prepare sales proposals and negotiate terms and pricing.
• Follow up with customers to establish strong relationships, ensure customer satisfaction and repeat business.
• Track sales behaviour using compiled sales data on Excel.
• Maintain a positive, enthusiastic attitude and always represent the company in a professional manner.
• Provide regular reports on sales activities including progress towards sales targets and customer feedback.
• Handle customer inquiries and complaints promptly and professionally.
• Complete all necessary paperwork and documentation in timely manner.

Requirements:

• High school diploma or equivalent; Bachelor’s degree in business, Marketing or related field is preferred.
• Minimum of 2-year experience in a customer facing roles or dealing with high end clients.
• Proficiency in Excel and experience using sales tracking software to manage leads and sales opportunities.
• Exceptional communication and interpersonal skills for effective customer engagement.
• Proven track record of achieving sales targets and ability to multi-task in a fast-paced environment.
• Previous managerial experience, including team management.
• Background in Automotive industry preferred.
• Adherence to company policies while catering to customer needs.
• Ability to thrive under pressure while meeting timelines and exceeding KPIs and performance targets.

Compensation Structure: Salary + Commission

***Please Note: This is an on-site position.

Job Type: Full-time

Salary: $42,000.00-$45,000.00 per year
**(with an opportunity to earn up to $20,000.00 per year in commission)

Benefits:

• On-site parking
• Paid time off

Day range:

• Monday to Friday
• Weekend availability

Shift:

• 8-hour shift
• Day shift

Ability to commute/relocate:

• Toronto, ON M5R 3L2: reliably commute or plan to relocate before starting work (required)

Experience:

• B2B or B2C Sales: 2 years (preferred)
• Customer Service: 2 years (preferred)

Shift availability:

• Day Shift (required)

Work Location: In person

Job Type: Full-time

Salary: $42,000.00-$45,000.00 per year

Benefits:

• On-site parking
• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Toronto, ON M5R 3L2: reliably commute or plan to relocate before starting work (required)

Experience:

• sales: 2 years (required)

Work Location: In person

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