Bilingual Sales Coordinator (French/English) Job at Canon Canada
Canon has been at the forefront of digital imaging solutions for more than 80 years. We’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada’s best employers for diversity.
Each year, we demonstrate our ongoing commitment to environmental sustainability by participating in programs that support this philosophy and our Environmental Charter. Since 2019, Canon Canada has been named one of Canada’s Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness
We’ve adopted to the new world of work by introducing multiple workstyles to compliment our philosophy of belonging. We have high expectations of ourselves – and of you. We expect you to contribute from Day 1. We want your career with us to be a journey, and we provide the tools to help you succeed and have a valuable role in Canon’s story.
We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs, and other perks.
Join our team and reap the rewards as we take Canon to the next level!
Bilingual Sales Coordinator (French/English)
As the Bilingual Sales Coordinator, you will be a key contact for our customers, sales teams, sales administration, and service. As you will be coordinating with all these groups, some of which are based in Ontario, you will be required to communicate in both languages (French & English). Your passion for details and follow through will be vital in ensuring that customers have an excellent experience through fleet implementation, equipment relocation, equipment disposal and more.
Key Responsibilities
- Coordinate the implementation of fleet deals, this includes coordinating pre-assessments, delivery, installations, training, and equipment pick-ups (if required)
- Coordinate equipment relocations for customers and equipment disposals
- Follow up with customers and collect feedback while also resolving or escalating any outstanding issues
- Review and escalate any customer issues as it relates to invoicing
- Respond to simple customer care issues
- Provide sales equipment reporting and data collection
To Succeed, You Will Need:
- Bilingual (French/English)
- A minimum of 1 year experience in a coordinator role
- Ability to multi-task and manage conflicting priorities
- Exceptional detail orientation
- Intermediate Excel
- Exposure to Salesforce is an asset
REMOTE WORK
- This position offers a Virtual work schedule. You will be 100% remote and not required to report to the office unless there is a specific business need (work schedules and office reporting requirements may change from time to time based on business needs)
- When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools.
- Comprehensive health coverage plan that includes medical, dental and vision
- Life insurance, disability and wellness programs
- Vacation, Paid Personal Time and Sick days
- Matching RRSP contribution & Profit Sharing Program
- Tuition Assistance Program for professional continuing education
- Discounts on Canon products, retailers, memberships and more!
- Free coffee and snacks
- Employee referral program
- Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products.
- Community involvement
- Canon is committed to the health and safety of our employees, customers and communities.
- A critical component of our workplace safety program includes our COVID-19 vaccination policy. Employees are required to be fully vaccinated and must provide Canon with proof of vaccination. Canon will provide reasonable accommodation if the successful candidate cannot be vaccinated due to grounds protected by human rights legislation in their province of employment.
Join our team and reap the rewards as we take Canon to the next level!
As an equal opportunity employer, we welcome applications from all backgrounds and are committed to supporting and celebrating the diversity in our workforce. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.
Canon Canada Inc. is proud to provide accommodation(s) during the recruitment process. For applicants requiring accommodation in the recruitment and assessment process and when hired, please contact us at accessibility@canada.canon.com or at 1-855-531-3850 or 905-863-8713.
Since 1973, Canon Canada has been the leading provider of consumer, business, and professional digital imaging innovation. Headquartered in Brampton, Ontario, with additional offices across the country, we are committed to the highest level of customer satisfaction and loyalty and provide 100% Canadian-based service and support for every product we distribute.
To learn more about Canon, visit careers.canon.ca
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